Cookie Policy


This website, property of INNOVA TAXFREE GROUP, S.L. (hereinafter, “INNOVA”) uses its own cookies and those of third parties with the aim of improving its services and functioning, as well as optimizing the user’s experience. Therefore, we understand that if you continue browsing, you are satisfied with the use of them.

The purpose of this cookie policy (hereinafter, the “Policy”) is to help you understand INNOVA’s use of cookies, the purpose of the cookies used and the options available to manage them.

INNOVA guarantees any time that the data collected and processed on the website that is object of this cookie policy (hereinafter the “Website”) are treated in accordance with the regulations applicable at any given time, especially with regard to the protection of personal data.

With the use of this Web you accept, therefore, that the data collected in the framework of browsing the Web, are treated in order to provide faster and more personalized access to the services offered by INNOVA. The information collected includes session data and user data. For more general information on cookies you can visit the website


Cookies are files that are downloaded to the user’s computer in order to collect data, which are essential for the proper functioning of websites, applications or any other website of INNOVA providing advantages to the user, facilitating navigation and use of them and may be updated and modified by the entity responsible for their installation.

Cookies can only be read by INNOVA and under no circumstances are they executable files, nor can they be propagated or contain viruses.

In addition, INNOVA uses the analytical service of Google Analytics and Adobe Analytics, which will process the information on behalf of INNOVA, on how the Web is used, for the sole purpose of providing us with reports on its activity.

We also inform you that this website may contain links to external websites that are not managed, controlled or linked to INNOVA. Therefore, INNOVA is not responsible for any page, website or external application that is not the property of INNOVA, nor for the consequences that may derive from users’ access to such links.

For further information, please consult the Privacy Centre of the following analytical tools:

Google Analytics:
Adobe Analytics:


The cookies used by INNOVA are:

I. According to the entity that manages them:

Own Cookies: Cookies that are sent to the user’s terminal equipment from a computer or domain managed by the editor of the website or application and from which the service requested by the user is provided.

Third-party Cookies: These are those cookies that are sent to the user’s terminal equipment from a computer or domain managed or not by the website or application editor, being a third party the one that treats the data obtained through the cookies.

II. According to the period of time that they remain activated in the terminal equipment:

Session Cookies: Cookies designed to collect and store data while the user accesses a website or application. They are used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion.

Persistent Cookies: They are those cookies in which the data are still stored in the terminal which can be accessed and processed for a certain period, which can range from a few minutes to several years.

III. According to the purpose for which the data obtained through cookies are processed:

Technical Cookies: Are those that allow the user to navigate through a website, platform or application and use the different options or services that exist in it.

Personalization Cookies: These are those that allow the user to access the service with some predefined general characteristics, based on a series of criteria in the user’s terminal (for example, the language, the type of browser through which the service is accessed, the regional configuration from which the service is accessed, etc.).

Analysis Cookies: These are those that allow the monitoring and analysis of the behavior of the users of the websites to which they are linked. The information collected through this type of cookie is used to measure the activity of the websites, application or platform and for the creation of navigation profiles of users of these sites, in order to introduce improvements based on the analysis of use’s data made by users of the service. You can consult the analysis cookies used by INNOVA in the table below.

Advertising Cookies: These are those that allow for the most efficient management of the advertising spaces that, where applicable, have been included in a web page, application or platform from which the requested service is provided, based on criteria such as the content edited or the frequency with which the advertisements are displayed. INNOVA does not integrate cookies of this type into the web services provided to the user.

Behavioral advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, have been included in a web page, application or platform from which the requested service is provided. These cookies store information on the behavior of users obtained through continuous observation of their browsing habits, which allows to develop a specific profile to display advertising according to the same. INNOVA does not integrate cookies of this type within the web services provided to the user.

Specifically, INNOVA uses the following cookies on the Web:

Type of CookieName of the cookiePurposeExpiration*
Analytical_ gaTo distinguish users who access the Web for the first time.2 years
Analytical_ gatUsed to limit the percentage of requests.1 minute
Analytical_ gidTo distinguish users.24 hours
Technicalcherry_cookie_bannerBanner that produces information on cookies.
12 months
Technicalpll_languajeIt saves the chosen language in the navigation.1 year
Technicalgdpr[allowed_cookies]Confirmation cookie for privacy policies.1 year
Technicalgdpr[consent_type]Confirmation cookie for privacy policies.1 year

* The expiration time of the cookie will be updated according to the current time plus the expiration time. In other words, the expiration time begins to count from the last time you accessed the Web site. For example, if you access the website every month, the _ga cookie will not expire.


You are hereby informed that you may at any time revoke your consent to the use of cookies by blocking or deleting cookies by following the instructions in your browser. Some examples are shown below:

– Google Chrome:
i. In your browser’s Toolbar, select More Settings.
ii. At the bottom of the page, select Show advanced settings.
iii. Under “Privacy,” select Content Settings.
iv. Select Cookies.
v. Disable Allow websites to save and view cookie data.

– Mozilla Firefox:
i. Click the Menu and choose Options.
ii. Select the Privacy panel and go to the History section.
iii. From the drop-down menu next to Firefox: choose the Use a custom history setting option.
iv. Uncheck the Accept cookies option.

– Internet Explorer for Windows 10:
i. Select the Tools button and then Internet Options.
ii. Select the Privacy tab, and under Settings, select Advanced Options, and choose whether you want to block source or third-party cookies, or whether you want to be asked.

– Internet Explorer:
i. Select the Tools button and then Internet Options.
ii. Select the Privacy tab and, under Settings, move the slider to the beginning to block all cookies (or to the end to allow all cookies) and select Accept.

If you disable cookies, you are informed that it may affect your ability to browse the Web, making it impossible to provide the service covered by this Policy.

In addition, we provide links to the supports of the main web browsers on the market, where you can see how to change the configuration of cookies.

– Windows Internet Explorer:

– Firefox:

– Google Chrome:

– Safari:


This website may contain links to social networks. Likewise, a user may be redirected to this Website through advertising banners included in different social networks. Please note that each social network and/or their respective websites use their own cookies, so we recommend reviewing their own cookie policies.


INNOVA reserves the right to modify this cookie policy at any time in accordance with legislative or jurisprudential requirements, adaptations to the criteria followed by the Spanish Data Protection Agency or other competent authorities, as well as due to any unilateral decision on the part of INNOVA (regardless of whether it is due to any of the causes stated above). In any case, INNOVA will publish sufficient information on any modification that this cookie policy may undergo on the Website itself and will obtain your consent if strictly necessary.

Therefore, we recommend that you periodically visit the INNOVA Website to be informed of any changes that may be made to this cookie policy.

For more information on cookies, you can consult the Spanish Data Protection Agency’s Guide on the use of cookies at the following link: